This book is a conversation about leadership principles drawn from our daily experiences and the world around us. Olwam Mnqwazi believes a position does not make a leader, but leadership awareness is built from the inside out. Therefore, leadership is an emblem more enduring than any outward symbol, and it is engraved in the hearts of those who care about the people's living conditions. In essence, this book touches the heart and nudges all new leaders towards a 'more human face'.